EP
Emma P

1 reviews | Active since Mar 2022

11 Jan 2023, 21:40

Unprofessional conduct of staff

Can retailers please stop sending defaulters to MBD Inc. They are so unprofessional and rude. They don't confirm their clients updated records like u pay your account upto date but u still receive a rude call from their representatives

This is not on

0
Replies (2)
MBD
MBD's reply12 Jan 2023, 08:08
Official
Dear Ms Phakoane

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
EP
Emma P's update12 Jan 2023, 10:04
Reviewer Update
Please train your staff on customer care importance