SM
Simphiwe M
1 reviews | Active since May 2018
05 Jun 2019, 10:39
Unprofessional
There people are so annoying. I payed my absa account and closed it 2 months ago but they still sending me messages to pay. I called the call centre which you need to wait about 5 minutes before a consultant is allocated. I explained that I payed, I was then instructed to send proof via email. It's been a month now and they didn't even bother to respond to the email, yet I still get those annoying messages. Why don't they call or something. What kind of unprofessionalism is this.
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
05 Jun 2019, 12:01Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply05 Jun 2019, 12:01
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's replyOfficial
07 Jun 2019, 08:52Dear Sir/Madam
With reference to your query logged on the 05 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 05 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply07 Jun 2019, 08:52
Official
Dear Sir/Madam
With reference to your query logged on the 05 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 05 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
SM
Simphiwe M's updateReviewer Update
07 Jun 2019, 11:51No no one addressed me privately. Up until now.
SM
Simphiwe M's update07 Jun 2019, 11:51
Reviewer Update
No no one addressed me privately. Up until now.
MBD's replyOfficial
07 Jun 2019, 14:12Dear Sir/Madam
Please note that a response was sent to you via email.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Please note that a response was sent to you via email.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply07 Jun 2019, 14:12
Official
Dear Sir/Madam
Please note that a response was sent to you via email.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Please note that a response was sent to you via email.
Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,