CG
Chanz G

1 reviews | Active since Feb 2021

22 Feb 2021, 11:44

Unnecessary harrasment from ********

I am Very tolerant of data base calling, this however is a far cry from cold calling. The staff that have contacted me on numerous times requesting payment for a Standard Bank Credit card that I once had, this account is more than 10 years old. According to the NCR, it is ******* to continually harress me for payment as the number even comes up on my screening app as a ****. I have endured too many conversations, unanswered emails to this Company. I explained in great length, my husband passed away in 2020, we moved out of our home that we lived in. I can't find a job due to the severity of the economy and yet you continue to manipulate this as a laughing stock! Please don't contact me with these callers of the dqy6any longer as I will report this to the Ombudsman as this is a breach of values in Humanity! Spare me the grief. You cannot continue to harass me at least 2 times in a day, inflate your amounts *********ly. Please, when I receive a reply to my email that was duly sent including my documents where it includes proof of my husband's passing then we can talk. People are going through many a dark hour, please don't make life any more difficult than kneed me. Enough is enough

0
Replies (1)
MBD
MBD's reply22 Feb 2021, 13:08
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC