CO
Carmen O

1 reviews | Active since Feb 2022

14 Dec 2023, 10:47

UNNECESSARY, FUTILE CALLS

I do not understand the purpose of MBD's telephonic calls - they phone you up to 3 times per day but when you answer nobody speaks and the line drops. I do have a payment arrangement with them in place via a company assisting me with my debt repayments yet they make all of these useless, irritating calls!

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Replies (1)
MBD
MBD's reply14 Dec 2023, 12:18
Official
Dear Carmen Olivier

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD