1 reviews | Active since Nov 2016

02 May 2018, 12:06

Unnecessary calls and SMS

Good day I do not appreciate getting Sms's while am paying you people Now u call me to ask if I wanna increase my debit and u charge me for that call Why am I not paying Why do i get lots of sms's while am consistent with payments now I sent an email to Jacobeth Modisane on the 20tb regarding this till this day no reply. Stop adding charges while we paying You people are ****** now

0
Replies (2)
MBD
MBD's reply03 May 2018, 14:37
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply06 Jun 2018, 09:42
Official

Dear Sir/Madam

With reference to your query logged on the 02 May 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.