Unjust practice

I have paid my account in full in July 2025. Every month I have received missed payments since paying this in full. I have the settlement letter which has been sent to all 4 credit bureaus. I have logged disputes with each bureau and the account status gets closed, only to be reopened repeatedly there after by MBD. They dont respond to mails and have ignored my requests repeatedly. The consultant, Marina Gambu is never available for calls and does not respond to any direct emails. MBD has gone as far as blaming the credit bureaus for this but this is clearly stated that MBD is reopening a paid up account with each bureau.