Unhelped Client

<p>On 15 February 2017 I received an email with attachements requesting me to make payment for what I do not know. I called and your *********** consultant could not even answer my questions I had. I sent an email to the email ********** and somebody called me back. I picked up that on the attachements that were sent a statement showing my previous MTN number. I spoke to the credit controller at MTN and she advised that the account was paid up and she does not know why the account was handed over. </p> <p> </p> <p>Anyway your letter said to pay the outstanding amount in 7 working days, your consultant had the nerve to ask me when I will pay. I advised Saturday 18 February 2017 which I didnt. I paid the account Monday 20 ebruary 2017. I call 22 february 2017 requesting for a paid up letter. Your consultant advised he will send a paid up letter 24 Februar 2017 which I still have not received.</p> <p> </p> <p>Im still waiting for a paid up letter from you people ASAP!!!!!</p> <p> </p> <p> </p>