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Esther S
1 reviews | Active since Mar 2021
05 Jul 2022, 12:28
Unhappy with MBD/Direct Axis
My Direct Axis Account was handed over to MBD with ref *** and as per arrangement, I paid R30 000 on the 05th May 2022. To date, this amount is not allocated to my account. I keep on phoning and being sent from pillar to post. So far I spoke to Andrew Tsholo, Caroline, Dineo and they keep on saying that Nisha/Faith will call ,me back but I am not getting any calls. Please allocate this amount as it impacts my credit report. Your phones either ring unanswered or you do not respond at all.
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Replies (2)
MBD's replyOfficial
05 Jul 2022, 13:25Dear Ms Selokela
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply05 Jul 2022, 13:25
Official
Dear Ms Selokela
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
ES
Esther S's updateReviewer Update
09 Jul 2022, 12:14I still haven't received any feedback from MBD/ Direct Axis
ES
Esther S's update09 Jul 2022, 12:14
Reviewer Update
I still haven't received any feedback from MBD/ Direct Axis