SL
Sanette L

1 reviews | Active since May 2022

04 May 2022, 15:18

Unhappy with MBD

Good day can somebody please advise or help me. I keep getting calls, sms and emails from MBD Regarding an account that I actually are paying and is up to date with payments actually I over pay. Say installment is R450 I pay R500. Now MBD says I owe more because apparently I was handed over to their company to collect the money. The place where I have account at doesn't know about the bill handed over. How do I go about getting MBD of my back. Each time I get called by other person and don't pick up that previous one I already spoke to made note on system

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Replies (1)
MBD
MBD's reply05 May 2022, 14:53
Official
Dear Sanette Lombard,

We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback. 

Kind Regard, 
Complaints Officer 
MBD