MB
Mick B
1 reviews | Active since May 2014
01 Apr 2022, 11:46
Unhappy customer Pathetic Pathetic
UNHAPPY CISTOMER PATHETIC
l HAVE BEEN REQUESTING YOU GUYS TO SEND ME MY PAID UP LETTER AND I HAVENT RECIEVED IT. I HAVE CALLED 16 TIMES AND PUT ONHOLD FOR TOTAL OF 28MINS AND 49SEC
CAN YOU SEND ME MY PAID UP LETTER AND UPDATE MY ITC RECORD!!!!
HERE IS MY REFERENCE NUMBER: ***
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Replies (2)0
Replies (2)
MBD's replyOfficial
04 Apr 2022, 10:35Dear Ms Bota
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply04 Apr 2022, 10:35
Official
Dear Ms Bota
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MB
Mick B's updateReviewer Update
05 Apr 2022, 07:37Firstly its Mr Bota.
Secondly, I received a call from one of your callcentre people and they were very rude and dropped the phone not once but three times.
This is unacceptable service!! I have paid the full settlement amount which you MBD sent to me and I am still waiting for my paid up letter.
If I go trough lawyers, you will be responsible for the bill as I paid what MBD sent to me as a SETTLEMENT!!!!!!!!!!!!!!!!!!!!!!!
Secondly, I received a call from one of your callcentre people and they were very rude and dropped the phone not once but three times.
This is unacceptable service!! I have paid the full settlement amount which you MBD sent to me and I am still waiting for my paid up letter.
If I go trough lawyers, you will be responsible for the bill as I paid what MBD sent to me as a SETTLEMENT!!!!!!!!!!!!!!!!!!!!!!!
MB
Mick B's update05 Apr 2022, 07:37
Reviewer Update
Firstly its Mr Bota.
Secondly, I received a call from one of your callcentre people and they were very rude and dropped the phone not once but three times.
This is unacceptable service!! I have paid the full settlement amount which you MBD sent to me and I am still waiting for my paid up letter.
If I go trough lawyers, you will be responsible for the bill as I paid what MBD sent to me as a SETTLEMENT!!!!!!!!!!!!!!!!!!!!!!!
Secondly, I received a call from one of your callcentre people and they were very rude and dropped the phone not once but three times.
This is unacceptable service!! I have paid the full settlement amount which you MBD sent to me and I am still waiting for my paid up letter.
If I go trough lawyers, you will be responsible for the bill as I paid what MBD sent to me as a SETTLEMENT!!!!!!!!!!!!!!!!!!!!!!!