BM
Buccy M

1 reviews | Active since Jan 2024

05 Jun 2026, 10:16

UNHAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am extremely frustrated by the ongoing issues regarding my Cell C account. I settled this account in full through MBD in 2023, yet the account still appears as outstanding. As a result, I continue to receive threatening emails from Nimble Group indicating that legal action may be taken if payment is not made. This matter has been ongoing for far too long. MBD failed to update my account status with the credit bureaus after payment was made, and now I am being harassed for a debt that was settled years ago. I kindly request that you urgently investigate this matter, update your records and all relevant credit bureau information, and ensure that Nimble Group ceases all collection activities related to this account. Please provide written confirmation once the necessary corrections have been made. I have been patient throughout this process, but the continued delays and repeated collection notices are becoming increasingly frustrating.

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Replies (1)
MBD
MBD's reply05 Jun 2026, 14:21
Official
Good day Buccy M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD