JRMM
Joyce Ruth Masabata Masangane

1 reviews | Active since Feb 2024

09 Feb 2024, 15:30

Unfair

I had a loan account with old mutual they handed to Mbd. I made an arrangement to pay the account I am paying that account monthly with Counter point they took my balance made it my monthly installment. So now it is blocking all my credit I been to get help from those three companies, I couldn't receive help. Worst MBD are unreachable. I don't know what to do anymore.

0
Replies (2)
MBD
MBD's reply09 Feb 2024, 15:57
Official
Dear Ms Masangane

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
JRMM
Joyce Ruth Masabata Masangane's update09 Feb 2024, 16:28
Reviewer Update
Thank you very much.