RC
Robin C

1 reviews | Active since Aug 2017

07 Aug 2017, 11:58

********* and ***********!!!!!

<p>To whom it may concern</p> <p><br />My account was added over to you without any prior notification that there was anything wrong with it. Once handed over I did not receive any account statement.</p> <p> <br />I then found out that my account was in areas and have made multiple attempts on receiving a statement in order for me to pay and close this account. However I have been waiting three weeks since my last attempt for an email to be sent. Instead your staff insists on my committing to a payment date. To me this is absurd as how can I make a commitment when I don't know how much and to whom I'm paying. That being said the account is increasing by the day, which I believe is *********. I am suppose to only take your word that this is the amount being sucked out of your thumb. </p> <p><br />This is why people don't trust attorneys. I hope that someone competent will be in touch as I will not be paying any additional costs, because you are incapable of at the very least sending an email with an account</p> <p> <br />Extremely upset (As I can't use other words)</p>

0
Replies (4)
MBD
MBD's reply07 Aug 2017, 12:23
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply11 Aug 2017, 11:43
Official

Dear Sir/Madam

With reference to your query logged on the 07 August 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

RC
Robin C's update22 Aug 2017, 13:06
Reviewer Update
To whom it may concern Still no contact or email!
RC
Robin C's update22 Aug 2017, 13:06
Reviewer Update
To whom it may concern Still no contact or email!