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Nelisiwe N

1 reviews | Active since Apr 2022

19 Apr 2022, 13:40

Uncleared name by MBD

I was owing standard bank for a credit card and my account was handed over to MBD.On the 22 May 2020 l settled my account which was 3436.20.I sent them an email with proof of payment and asking for clearance letter.Until today 19 April 2022 no clearance letter and l can’t get any credit because of that .I kept on sending Emails to the lady by the name of Shirley Naidoo with no response.lm so frustrated

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Replies (1)
MBD
MBD's reply19 Apr 2022, 13:52
Official
Dear Ms Ngwenya

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards
Complaints Officer 
MBD

Best regards,