LH
Laken H
1 reviews | Active since Mar 2011
18 Dec 2018, 12:42
unauthorized debit order date
SBSA CC ********** ********** 834 my account was debited on the 14th Dec with no sufficient funds available I have advised the MBD consultant on the 13th Dec to debt my account on the 28th Dec after i received an sms on the 13th Dec that the debit order will be processed on the 14th Dec, after our discussion I received an sms that the account will be debited on the 28th Dec & now my account is overdrawn I am receiving sms's from Standard Bank to rectify my account.
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MBD's replyOfficial
19 Dec 2018, 09:42 Dear Laken , 18 Dec 2018 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
Best regards,
MBD's reply19 Dec 2018, 09:42
Official
Dear Laken , 18 Dec 2018 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
Best regards,