1 reviews | Active since Jun 2016

09 Feb 2018, 22:01

Unauthorised debit

I received an sms of a debit order that went off my account,i dont know who authorised this debit order...i dont even have any accounts that are in arrears or handed over....I didnt even.receive a phone call of any sort regarding this..the debit order returned and i.was charged an unpaid fee...I NEED THIS SORTED OUT...NXN..

0
Replies (3)
MBD
MBD's reply12 Feb 2018, 14:23
Official

Dear Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

Best regards,

MBD
MBD's reply14 Feb 2018, 12:15
Official

Dear Sir/Madam

With reference to your query logged on the 09 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

's update10 Apr 2018, 15:21
Reviewer Update
My query has still not been resolved...2 months later