JD
Joy D

1 reviews | Active since Sept 2017

30 Apr 2018, 10:10

Unathorised Debit Order

I really ****ed off, a debit order went off that was not supposed to, I finished this debt 2 months ago but on Saturday a debit order for R600 went off, the call centre is useless no one is answering the phone. Not sure why cell c uses such *********** people. I have been calling all morning and no answer. MBD is a *****!!!!!!!!!!!!!!!!

0
Replies (2)
MBD
MBD's reply30 Apr 2018, 11:42
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply03 May 2018, 10:21
Official

Dear Sir/Madam

With reference to your query logged on the 30 April 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.