SE
Sandy E
1 reviews | Active since May 2022
06 Jun 2022, 13:07
Unacceptable service
I have paid up my account with MBD and requested a paid up letter. I have to date not received anything. I have phoned numerous times, every time I am told the matter will be escalated. This is getting so frustrated, as the outstanding credit card is lying on my credit profile and it was last updated in 2020. This is the worst service I have received.
If they can just email my paid up letter, that is ALL that I am asking.
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MBD's replyOfficial
06 Jun 2022, 13:36Dear Ms Esau
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply06 Jun 2022, 13:36
Official
Dear Ms Esau
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD