JK
Jolene K

1 reviews | Active since Jun 2024

26 Jun 2024, 07:45

Unacceptable behavior

Absolutely disgusting service. You keep dropping my calls, don't answer emails, don't assist my debt counselor. Simply unacceptable. I want my paid up letter today before I go and report you to the ombudsman

0
Replies (4)
MBD
MBD's reply26 Jun 2024, 08:53
Official
Dear Jolene Koffinas

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
JK
Jolene K's update26 Jun 2024, 09:48
Reviewer Update
I just wonder.how long this will take now
JK
Jolene K's update26 Jun 2024, 14:42
Reviewer Update
Where is my paid up letter. My debt is prescribed and expired. You didn't contact me in 10 years! Stop being ***ards and sort this out! I have reported your terrible service
JK
Jolene K's update26 Jun 2024, 15:37
Reviewer Update
My account was closed Aug 2021. It's updated on my credit report and yet you refuse to issue my paid up letter! I want it now. Stop trying to ***** money. *********** *******