BM
Busi M

1 reviews | Active since Mar 2021

31 Mar 2021, 04:21

Unable to receive a paid up letter and and ITC not updated even after paying whole balsnce

They are ***** and will harass you until u pay up the account but still fail to send you a settlement letter. I was told as soon as I'm done paying they will hand back the account to me but it is still on default and closed as bad debt written off. They are ******** who play with peoples livelihoods with they lies

0
Replies (2)
MBD
MBD's reply31 Mar 2021, 13:54
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER  
MBD Credit Solutions (Pty) Ltd. 
BM
Busi M's update25 Apr 2021, 11:55
Reviewer Update
Mbd Solutions
Still have not heard anything from you and no better action has been made since my complain. Please attend to this matter as it is affecting my credit in a very negative way. I need a paid up letter, u updating the ITC and also return my Truworths account as I was promised it will be handed back to me to continue using as soon as my debt is settled.