MT
Moira T

1 reviews | Active since Feb 2018

07 Feb 2018, 09:06

Unable to provide details of account

My business, Dino's Inn, was billed by South African Breweries depot Queenstown South Africa. I requested the amount from their outsourced collection company, MBD and dealt with their employee Troy, then paid the amount of R2500 on 8 November 2017 and then R2185 on 1 December 2017 which according to Troy is now paid in full. Now another MBD employee name Kuluselo is harassing me to pay another R600 and cannot provide the details as to why I must pay this amount.

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Replies (2)
MBD
MBD's reply07 Feb 2018, 10:02
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply14 Feb 2018, 10:41
Official

Dear Sir/Madam

With reference to your query logged on the 07 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.