1 reviews | Active since Sept 2012
Unable to help me
I had received an email requesting me to pay a minimum amount of 74.95 and my outstanding balance is X amount. I then phoned MBD on 08-07-2015 to make payment arrangement for my outstanding Truworths account, The outstanding balance then had increased in 1 day to Y amount, Today 09-07-2015 I received another email from MBD requesting payment , and guess what... THE AMOUNT HAD INCREASES AGAIN. So interest is added on a daily basis, By the end of this month I will probably owe double on the account. How is this possible? When I had Phoned yesterday the lady had told me that she would phone me back with an explanation and then help to set a debit order up. This has to be *******. adding interest on a daily basis?
Dear msteyn3
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear msteyn3
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
