fK
fanie K

1 reviews | Active since Jul 2010

20 Nov 2017, 11:12

Typical debt collector practice

I keep on receiving sms's from you that I must pay an Edgars account and that you will be calling me and I must answer my phone.

1) You never call me; 2) I do not have an overdue Edgars account and the account number you send is not mine; 3) I phone you to mention the above and your efficient call center agent does absolute nothing to correct your system info

I am eagerly waiting your call to have your records straighten-up

0
Replies (2)
MBD
MBD's reply20 Nov 2017, 12:08
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply04 Dec 2017, 11:16
Official

Dear Sir/Madam

With reference to your query logged on the 20 November 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,