1 reviews | Active since Sept 2015
TWO MONTHS OF HELL
good day <br> <br> this is with a heavy hart , to write this statement ,lets start from beginning , my truworths account has been handed over to MBD . BUT ON THE 26 JUNE 2015 I pay up the account with amount R900 but I was suppose to pay R753.80 , after going back and forth to truworth and mbd , I was told that I will be refunded with an amount of R180 which I am still waiting to be refunded for , I was told to fill in a refund form and sent all supporting documents ID , proof of payment and bank statement , I was then advice that the bank statement need to have a bank stamp on , which the previous one didn't have ,only after I email them today they advice me that a refund of R84 was made into my bank account , after they advice me that they will not refund me without a stamp bank statement , I am so sick of companies like MBD that ripping of people , after almost two months , I have not received an payed up letter nor a refund ,I am a were unhappy customers , people at MBD clearly don't no what the doing
Dear Chantell27
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Chantell27
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
