Trying to Settle my so called outstanding a/c's Wont supply settlement discoutn

I have been trying for 2 weeks to sort out my so called outstanding accounts I have with MBD. In 48 hours I have received 3 different totals I have asked for a settlement discount letters to be sent to me and still waiting. This morning I phoned again and one manager will give me discount of 20 percentage but the total I received is higher than what I was told on Tuesday and Wednesday. Than I have to go to another consultant for the other account and her boss won't give me discount for the other outstanding account but I was told they would on Tuesday. I have read on Hellopeter the recent review and I do believe I am going to report them as I am getting no joy from their consultants and feel that if I want to settle the account I should be able to get a settlement letters as well as the correct amounts and not different amounts all the times. So today due to the rudness and not helping me as a consumer to try and settle this account I will be reporting them as per the review on the 12 January