dM
dumisani M

1 reviews | Active since May 2015

18 Dec 2016, 11:18

truworths mbd lc

<p>I have been recieving sms's about an outstanding account from truworths mbd lc .My truworths account was closed in 2012 or early 2013 in Secunda(Mpumalanga) truworths.I have never received any account statement that my account was on arrears untill early this month,where i received few sms's from truworths mbd lc.HOW DO I OWE THEM IF MY ACCOUNT WAS CLOSED ? WHY DIDN'T THEY SEND ME ACCOUNT STATEMENT IF I WAS STILL THEIR CUSTOMER ?</p>

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Replies (2)
MBD
MBD's reply20 Dec 2016, 08:51
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply30 Dec 2016, 10:15
Official

Dear Sir/Madam

With reference to your query logged on the 18 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd