Trace alert / Rude agents over a prescribed debt

I noticed a Trace Alert on my Transunion credit report. I have also received calls from your rude agents.<br> <br> I would like for you to remove that trace alert because I do not owe you a cent.<br> I would also request that your agents stop calling me or sending text messages or emails.<br> <br> That account in question prescribed a long time ago.<br> <br> I would like for you to e-mail me a statement that reflects payments made in the last three years.<br> Show me proof that I made payment arrangement with you in the last three years.<br> Send me a copy of the court summons that was issued in the last three years.<br> <br> If not then please remove the negative listing you placed on my credit report.<br> <br> According to the Prescription Act 68 of 1969, section 10 (1), a debt is prescribed if:<br> <br> * You have not acknowledged the debt in the past 3 consecutive years, either in writing or verbally<br> * You have not made any payment towards the outstanding amount, nor have you promised to pay<br> * The creditor has not summonsed you for this debt within 3 consecutive years<br>