AP
Adrian P

1 reviews | Active since May 2016

10 Feb 2017, 12:32

TOTAL HARRASMENT

<p>THIS LEGAL REP OF STANDARD BANK CONTACTED ME AND HARRASSED ME REGARDING A BANK ACC THAT I USED FROM 2010 WITH STANDARD BANK AND CLOSED IN 2015 I DID NOT KNOW THERE WERE CHARGES BUILDING AGAINST THIS DUE TO OVERDRAFT FACILITY. HOWEVER THIS LADY FROM MUNAIK BASSON DAGAMA CONTACTS ME AND QUESTIONS ME AS THOUGH I COMMITTED ***** OR SOMETHING. APON ASKING FOR HER MANAGERS DETAILS SHES GIVES ME A NAME "PHUPHU" WITH NO SURNAME OR TITLE IN THE COMPANY THE REFERENCE NUMBER THAT SHE QUOTED SEEMED OUT OF THIS WORLD: ********** ********** 14? IN FUTURE STANDARD BANK SHOULD CONTACT THEIR CUSTOMERS VIA PHONE OR EMAIL NOT USE A COMPANY LIKE THIS TO APPROCH CONSUMERS I AM DISGUSTED WITH THE APPROACH OF THIS COMPANY (MUNAIK BASSON DAGAMA. STANDARD BANK IF YOU READ THIS PLEASE VERIFY AND CONTACT ME! IF THIS RUDE COMPANY CAN CONTACT ME IM SURE STANDARD BANK CAN DO SO BEFORE THEM.</p>

0
Replies (2)
MBD
MBD's reply10 Feb 2017, 15:45
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply20 Feb 2017, 14:07
Official

Dear Sir/Madam

With reference to your query logged on the 10 February 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd