UJ
Ursula J

1 reviews | Active since Jul 2024

18 Jul 2024, 15:42

Thumbs 👍 For good client service(Lerato Lekabe)

After numerous phonecalls and WhatsApp text,I was fed up but decided ok let me try once more for my paid-up letter.the lady that helped me was Lerato Lekabe asking me the same question as the previous consultants.She asked my email address and sent it that instant she suggested I should wait 5-10min.my thoughts were,"again"I've waited and after few minutes the email came through.in all honesty I was shocked,but realized there's still ppl that values customer service as a High and wants to make a difference.Thank you Lerato

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Replies (1)
MBD
MBD's reply18 Jul 2024, 15:46
Official
Dear Ms Ursula Jonadine

Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved. 

Kind Regards 
Complaints Officer 
MBD