Threats after I received proof of paid up account

Threats after I received proof of paid up account in November 2013:<br> <br> I have paid up my account with Bayport in November 2013, and I'm still getting treats because I apparently owe them money, I have a letter dated in this week apologizing???<br> <br> I would like my name cleared from blacklisting, and written apology letter for this absolutely<br> *********** behavior.<br> <br> And furthermore, how come there is only supervisors to talk to and no managers,<br> Are they so scared of the clients when they *****ed up .....<br> <br> and Vanessa even made me hold on for over 20min because they can't find a number for management .. <br> is that how business are done.... <br> <br> I would like this resolved by end of business to day, <br> with all proofs given to me in writing, this has been dragging for months now.