1 reviews | Active since May 2009

12 Jan 2017, 13:45

Threatening letters and uninterested staff

<p>I have been unemployed for the last couple of years, and as a result of no income was handed over to MBDCS by one of my creditors. I have spoken to MBDCS on numerous occasions, but although I make a minimum monthly payment, some idiot there continues to harass me every month and sends no less than 5 letters each month threatening to hand my account over. The letter also states that despite numerous requests for me to make payment I have not made a single payment, and I reply to each email with proof of payment. Every letter they send me, the outstanding amount increases, and during our telephonic conversations they confirm that payments have been made. I have yet to receive a reply or confirmation of my emails.</p> <p>Another point of note is that there was fairly big news of them changing their name from MBD Attorneys to MBDCS, due to them not being licenced attorneys I believe, but each of the letters I receive via email is on a letterhead stating MBD Attorney’s.</p> <p>Could someone PLEASE sort this out!</p>

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Replies (3)
MBD
MBD's reply13 Jan 2017, 10:54
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply07 Feb 2017, 14:42
Official

Dear Sir/Madam

With reference to your query logged on the 12 January 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

's update07 Feb 2017, 14:56
Reviewer Update

Thank you, I will await your correspondence.