BW
Bianca W

1 reviews | Active since Aug 2014

19 Jul 2021, 17:26

THREATENING BAD TREATMENT

I was phoned by two people today. One exactly 7 in the morning. When I asked her if she can phone during business hours I was told not to answer the phone if I don't want to.

The second lady I could hardly hear. I explained to her that I did make a payment this weekend and that I emailed payment. I said I'll just double-check the email adres. I had to ask her to speak up many times which she didn't. You are welcome to listen to voice recordings. I said I'll email proof of payment tonight after work. I am only temping and trying to start paying NOW I get a threatening message to say I am not trying to pay.

I do debtors myself and if we treat people this way we will never get paid AND we will get fired.

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Replies (1)
MBD
MBD's reply20 Jul 2021, 15:48
Official
Dear Sir/Madam

 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.