BW
Bianca W
1 reviews | Active since Aug 2014
19 Jul 2021, 17:26
THREATENING BAD TREATMENT
I was phoned by two people today. One exactly 7 in the morning. When I asked her if she can phone during business hours I was told not to answer the phone if I don't want to.
The second lady I could hardly hear. I explained to her that I did make a payment this weekend and that I emailed payment. I said I'll just double-check the email adres. I had to ask her to speak up many times which she didn't. You are welcome to listen to voice recordings. I said I'll email proof of payment tonight after work. I am only temping and trying to start paying NOW I get a threatening message to say I am not trying to pay.
I do debtors myself and if we treat people this way we will never get paid AND we will get fired.
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Replies (1)MBD's replyOfficial
20 Jul 2021, 15:48Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply20 Jul 2021, 15:48
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
