AS
Andrew S

1 reviews | Active since Mar 2009

23 Jun 2025, 07:49

Theft

I signed a debicheck mandate for the last day of the month. I did not say they can track my money from the 24th of the month. If I say the last day of the month they must take it off at the last day of the month. this taking money before the last day of the month is unacceptable. I am the customer and I will dispute the debit order going off before the last day of the month. Do not phone me.

0
Replies (1)
MBD
MBD's reply23 Jun 2025, 11:15
Official
Dear Andrew S

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD