LX
Lunga X

1 reviews | Active since Mar 2012

02 Jun 2022, 11:07

The **** of the earth

I'm going to minimise swearing because these assholes deserve worse than that. I had a business that I shut down and one of the medical aids I partnered with claimed I owed them R649 that I didn't know about and they referred it to MBD. I paid the money on May the 2nd 2019. I expected the calls to stop and they said no, I owed R80 on interest, I paid that on the May 13th. I have all the documentation. I thought the harassment would stop and it did for a while, then in June that year, the SAME THING. They were claiming the R80 I had already paid. I was not having it, I spoke to a supervisor, Eugenia Zondo, who apologised and said it was a system fault and said she would sort it out. The calls stopped for one month and started to again, got the last three years or so I simply ignored them. Just for fun I decided to answer them and they say now I owe them R458 for legal fees 🤣🤣🤣🤣. Whether they fix this or not have been reported to the authorities. I'm sure they get away with this **** all the time but not this time.

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Replies (3)
MBD
MBD's reply02 Jun 2022, 11:38
Official
Dear Mr Xulu

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
LX
Lunga X's update03 Jun 2022, 13:32
Reviewer Update
You guys should already have my cellphone number with all the unwarranted harassment for a bill I paid 3 years ago. My email address is *** if you're really sincere, I refuse to deal with you guys on the telephone because you are ***** and cheats
MBD
MBD's reply03 Jun 2022, 13:56
Official
Dear Mr Xulu

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD