SD
Shavani D

1 reviews | Active since Sept 2020

14 Sept 2021, 11:21

The agents are rude,...

The agents are rude, insensitive, have no listening skills, no telephone etiquette, cannot articulate themselves appropriately other than screaming and shouting at FNB's clients

0
Replies (1)
MBD
MBD's reply14 Sept 2021, 11:36
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.