BB
Brian B

1 reviews | Active since Nov 2023

17 Nov 2023, 10:17

THANKS MBD

My Cepitec Bank account was handed over To MBD 2 months ago(30 SEPTEMBER 2023) , I had to make arrangements with them in order to ensure I pay in full. So I called them and they offered me a settlement discount on my debt. I followed every instructions giving and paid the discounted amount(30 OCTOBER 2023). I received a paid up letter within 5 working days and the amount was settled. I received a paid up letter again from Cepitec and the amount due on my Cepitec bank app is Zero.(17 NOVEMBER 2023)

I trust them and following instructions is the only way to make sure everything goes well.

Thanks MBD attorneys.

0
Replies (3)
MBD
MBD's reply17 Nov 2023, 11:35
Official
Dear Brian Be

Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved. 

Kind Regards 
Complaints Officer 
MBD
BB
Brian B's update17 Nov 2023, 19:18
Reviewer Update
Also giving thanks to these three ladies Cynthia, Sharon and Refiloe who were very patient and calm with me even when I was screaming and shouting trying to understand how things work. I really appreciate them, and they must continue doing the same to others. All the best ladies.
MBD
MBD's reply20 Nov 2023, 08:10
Official
Dear Brian Be,

In respect of legislation and confidentiality, we delighted that the matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD