Terrible Unhelpful Service!!!!!!!!!!! ***

Had a long dispute with Telkom & was finally resolved almost a year later. Monies owed to us (refund) was finally paid out by Telkom to us last month. In the interim despite numerous phone calls, visits up and down to the branch located in Key West and references logged; the account was handed over to MBD for collection. Raised our concern how many times with Telkom that the file must be closed with MBD and they keep on telling us to ignore them. MBD to say the least is harassing us with telephone calls and messages day and night. Don't even try to call them because the call center agents are to say the least *********** and unwilling to assist in any way. Their goal is just to collect money and they don't care about the rest. They are not even interested in taking down any references and people we dealt with at Telkom in order to close the file on their side. On Telkom's side they also don't give a damn!!!!!!!!!!! Where to from here...........This morning 11/10/17 @ 9:06AM we spoke to Zenobia and she had a stinking attitude. Didn't give me a chance to finish my sentences and kept on interrupting me, even after they announce that the calls are recorded. I hope it is recorded. MBD I demand an answer and immediate resolution to this matter and stop harassing us!!!!!!!!!!!!!!!!!!!!!!!!!! Please go through the effort of doing what you are supposed to do and also please go the extra mile in employing people that can actually work with customers on a daily basis.