Terrible service

The service and work ethic of their call centre agents are terrible.I had a account handed over due to being unemployed for a couple of years and I was blessed enough to find a new job.I have requested a detailed balance and the banking details into which I can make payments but for a month and a half now I still have no feedback.I get 4 to 5 calls a day by the rudest people you can imagine.never gives you a opportunity to speak,keeps talking over you and talking down to you like I wouldn't speak to a dog Truelly terrible service in every possible way imaginable