TERRIBLE service

<p>There is no answer at 5 different numbers that I got. The voicemail states “your call is important to us” but it’s a blatant lie – as no-one answers!!! I called 8 times on the 25the of July and 8 times on the 31st as well as today. At only one of the numbers there is answer now and then but might just as well not be as the one who answered on the 31st – Jabulula, and today – Thembuleto (or something that sounds like this as none of them could even speak clearly) dropped the call on me while I was busy talking. Is this how you do business? This is terrible!!! Why is there no answer??? I called to get a settlement amount. That is their job to call me but no one does!!! I could not get through to get an answer to one simple question!!! If you added cost after these days you may just as well deduct that as I would have settled the account on the 25th if only you answered your calls and I could get an amount.</p> <p>Because, there is no answer when I call I sent emails and was hoping that the one attending to the emails is at least doing his/her job but… NO!!! I sent 50 emails all together now and requested a call back as no one answers my calls but there is also no reply to the emails – No-one even has the decency to reply at all – even just stating they can’t help me (as they clearly can’t) or the building burned down or the company closed down. I told Edgars who make use of your services to stop doing so as you are definitely not doing your job!!! I got proof of all the calls and emails. I want a statement but can’t get it from Edgars as they say I must get it from you but you all are dead or lazy or whatever the problem is. DO your job!!!! Or rather tell Edgars you are not capable. They told me there was a note placed on the system yesterday that you are busy dealing with the account – REALLY ??? That’s another blatant lie!! You are not – you did not contact me!! So how are you ‘dealing with it’?. … Doing nothing just to drag it out to add more cost – is that what you are doing ? …because it definitely looks like it!!!</p> <p>Hopefully someone will reply now!!!!!!!! Or close down your business because you are clearly not doing anything!!! Nothing you should anyway. Change your voicemail that states “your call is important to us” – as it is not!!!!</p> <p> </p>