Terrible service

MBD contacted a friend of mine telling her that they are looking for me regarding my tv license. They kept harnessing her to give me the message to a point where they are sending her sms's on my tv licence account. Its extremely aggravating and ********* to have my information discussed with someone else. I then called and made this arrangement for my account to be debited at the end of the month because that is my payment due date, for 4 consecutive months my account is being debited on the 25th as a result causing unpaid s on my account and fees. I called 2 months after i realized the problem spoke to a consultant who i think didn't have a clue what she was doing and told her to cancel the debit order as they are unable to follow and instruction and i will make manual payments,she said the request is sent and again this month the same thing happened.

Stop the debit order don't debit money on my account, stop sending my friend sms's i never gave you her number to contact, the is unacceptable.