EP
Elise P

1 reviews | Active since Jul 2021

29 Jul 2021, 09:00

Terrible Customer Service

I have never had to deal with such useless consultants like those at MBD Attorneys Credit Card Section! They are rude, don't listen and definitely do not understand what Customer Service is. If you do not like your job, go find another one or learn to tolerate it. The Customer Care person, Olivia Hussain, is even worse! I assume she ought to show some sort of 'care' when dealing with people???? Shame, they just work from paycheck to paycheck, never trying to make a difference or improve anything!

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Replies (1)
MBD
MBD's reply02 Aug 2021, 13:45
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.