Hellopeter
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VN
Vanessa N

1 reviews | Active since Oct 2019

14 Nov 2023, 21:20

Terrible company

This company is very quick to harass you regarding payments, try contacting them regarding accs that need to be removed from your name it's a nightmare and very disturbing. I've been trying for months to get assistance now I'm taking the matter up.

0
Replies (3)
MBD
MBD's reply15 Nov 2023, 09:49
Official
Dear Vanessa Naidoo,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
VN
Vanessa N's update18 Nov 2023, 20:35
Reviewer Update
It's been 3 days and no assistance from this company.
MBD
MBD's reply13 Jan 2024, 11:48
Official
Dear Vanessa Naidoo,

With reference to your query logged on 18 November 2023 at 8:35pm.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD