1 reviews | Active since Sept 2016
Telkom account
<p>They can surely do with some customer service training. Their customer "bedside manners" is to say the least, shocking! MBD is simply ignoring all email correspondence and keep on phoning and harrassing me as if they as they (MBD) are beloging to an upper class of citizen! I am paying an alledged Telkom account in spite of the fact that I did not receive any service from or an account from Telkom since 15 January 2015, just to get rid if this continious harrasment. MBD refused to give me assurance in writing that the amount they are claiming from me is the final settlement of the co called account from Telkom. They however shout at me over the telephone and saying that they only give this type of assurance verbally - verbeel jou dit!</p>
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
