1 reviews | Active since Jun 2010
Suspect ********** activities
I have an existing loan paid up to date, never missed an payment with UDU Loans. An payment has been deducted as normal again and does not indicated any issues as per my original agreement and contract with UDU. Now all of a sudden I get sms's from you to ensure funds is available in my account for deductions? Why is my account now with MBD Attorneys? I have attempted to call all available numbers for your company, send emails, left voice messages all to no avail. I also noted that you show negative feedback on my credit bureau? I have no alternative but to suspect you of possible ********** activities. If I am not contacted or receive any feedback on my email address that will be available to you trough this forum by this Friday, 28 August 2020 @ 12:00, I will resort to legal activities.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
You also put an negative report on my Credit Bureau that I have an overdue amount.
It is not my fault or responsibility that UDU sold my account, always paid up to date with no arrears, to an third party as per below email and now I keep on getting threatening sms's as well.
The below emails as per received from Kedibone Jennifer Khoabane an Customer Care Consultant._
____________________________________________________________________________________
Good day We acknowledged e-mail received, please be advise that your account has been sold to MBD due to UDU system not working anymore . Kedibone Jennifer Khoabane
Customer Care Consultant
___________________________________________________________________________________________________
Good day We acknowledge e-mail received, please be advised that we have escalated the matter to the relevant department we will revert back to you shortly
_______________________________________________________________________________________
The second e-mail was received by me on Thursday, 27 August 2020 10:06 and no reply up to today, Friday 18 September 2020.
You also put an negative report on my Credit Bureau that I have an overdue amount.
It is not my fault or responsibility that UDU sold my account, always paid up to date with no arrears, to an third party as per below email and now I keep on getting threatening sms's as well.
The below emails as per received from Kedibone Jennifer Khoabane an Customer Care Consultant._
____________________________________________________________________________________
Good day We acknowledged e-mail received, please be advise that your account has been sold to MBD due to UDU system not working anymore . Kedibone Jennifer Khoabane
Customer Care Consultant
___________________________________________________________________________________________________
Good day We acknowledge e-mail received, please be advised that we have escalated the matter to the relevant department we will revert back to you shortly
_______________________________________________________________________________________
The second e-mail was received by me on Thursday, 27 August 2020 10:06 and no reply up to today, Friday 18 September 2020.