Suitable and requested information pls!!!

Your unfortunate response \In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.<br> <br> The matter has been addressed and resolved amicably\" ......says who ? YOU HAVE NOT ANSWERED ALL THE POSED AND PROBED QUESTIONS !! I AM GIVING YOU ANOTHER OPPORTUNITY TO PROVIDE ME WITH WHAT I NEED. <br> <br> This has not been sorted out to my satisfaction as the answers posed were not responded to. <br> <br> Granted, the balance was provided, however I requested a breakdown of the whole amount to be paid monthly for the next 6 six month. As per your false advertising, it is said that there is a discount applicable when the amounts are paid in 6 months or less ...how true is that ? I am prepared to pay approximately R1400 every month to finish up. Can I be called on *** ? do you work on Saturdays ? Can I deal with a consultant face to face or can service be offered ?????<br> <br> <br> It has been a long haul !!!!!<br> "