LM
Lerato M

1 reviews | Active since Dec 2018

25 Oct 2019, 10:46

Struggling to get settlement letter.

I had an account with Cotton On that was handed over and I paid in full and have been requesting settlement account and nothing has been done. I phoned *** all are not being helpful. My reference number is ***. Please send me settlement letter on nlmok*******.

0
Replies (2)
MBD
MBD's reply25 Oct 2019, 11:35
Official
Dear Sir/Madam

 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd. 
MBD
MBD's reply30 Oct 2019, 15:24
Official
Dear Sir/Madam

With reference to your query logged on the 25 October 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.