LM
Laeticia M

1 reviews | Active since Jan 2024

21 Feb 2024, 15:14

Struggling to get a settlement quote sent to me.

I have been requesting a settlement quote for my FNB personal loan and have been waiting for days, I have tried whatsapp, email, I have called 4 days in a row, I keep getting promises that it will be sent but nothing is happening, I was given the customer care number that just rings without getting answered.

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Replies (1)
MBD
MBD's reply21 Feb 2024, 15:22
Official
Good day Laeticia Monkwe

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD