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Fezile N
1 reviews | Active since Jul 2024
25 Jul 2024, 16:25
Struggling to get a Paid Up Letter.
You guys are so terrible. I paid up my Woolworths account over 2 months ago. I have been calling you every single week to get the letter but nothing. You guys harassed me for the money, now that I have paid up you do not care. This is appalling. I spoke to a very rude agent today by the name of Kedibone Khoadane. She basically does not care. Your WA chat line is useless as well. Can I just have the letter so I can update the store (something you HAVE to do by the way)? You have not updated the credit bureau either. This is truly disgusting. It's been 2 months.
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Replies (3)0
Replies (3)
MBD's replyOfficial
26 Jul 2024, 08:38Dear Fezile Naphakade
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply26 Jul 2024, 08:38
Official
Dear Fezile Naphakade
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
FN
Fezile N's updateReviewer Update
26 Jul 2024, 09:21This is just an automated response. I have no faith in your company. I just want my paid up letter.
FN
Fezile N's update26 Jul 2024, 09:21
Reviewer Update
This is just an automated response. I have no faith in your company. I just want my paid up letter.
FN
Fezile N's updateReviewer Update
26 Jul 2024, 10:47Thank you for resolving the matter. It's sad that I had to make this public to get help. Thank you regardless.
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Fezile N's update26 Jul 2024, 10:47
Reviewer Update
Thank you for resolving the matter. It's sad that I had to make this public to get help. Thank you regardless.