1 reviews | Active since Nov 2016

17 Nov 2016, 14:27

Stop your threatening calls and

<p>I am appalled by the fact that you have the audacity to call and threathen my sister over a virgin active account that was closed in 2013. My sister has nothing to do with this closed account. I contacted virgin active call centre in November 2013 in connection with my account I wanted to close as u was leaving RSA and they said they will close it.</p> <p> </p> <p>But surprisingly I was contacted by you in connection with this account and I stated it you clearly that I was not coming back to South Africa and I had closed my account with Virgin Active. If you have issues with me contact me as you have my email add and STOP harassing my sister who is not party to this.</p>

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Replies (2)
MBD
MBD's reply17 Nov 2016, 14:55
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply07 Dec 2016, 09:02
Official

Dear Sir/Madam

With reference to your query logged on the 17 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC