ZM
ZONKE M

1 reviews | Active since Jul 2015

02 Jul 2015, 09:15

STOP SENDING ME THIS EMAIL I DON'T KNOW THE PERSON

I HAVE CALLED MBD SEVERAL TIMES WITH NO LUCK, EVERY TIME I CALL THEY TELL ME THEY HAVE A SYSTEM ERROR AND THEY WILL CALL ME BUT NEVER DO THAT.<br> <br> FOR THE PAST 2 YEARS I HAVE BEEN RECEIVING WRONG EMAILS, I DON'T KNOW MR MTHETHWA OF ACCOUNT NUMBER *** WHO OWES VIRGIN ACTIVE MONEY. THIS IS THE WASTE OF MY DATA BUNDLES, PLEASE STOP SENDING ME HIS EMAILS. <br> <br> PLEASE CHECK WITH MR MTHETHWA FOR HIS CORRECT EMAIL ADDRESS<br> <br> I HOPE I WON'T BE GETTING THEM FROM NOW ON.<br> <br> PLEASE ALSO TRAIN YOUR CALL CENTRE PEOPLE

0
Replies (1)
MBD
MBD's reply02 Jul 2015, 11:38
Official
Hello Sebe5,

Dear Sebe5

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC